All the staff from front dest to serving staff to housekeeping were very friendly. Very nice hotel, clean, and quiet. The complimentary hot breakfast was very good, tons to choose from. My husband love the gym on site, that included weights. Good distance and nice, safe part of town, close to local attractions.
3. Exploitation of Military: I was traveling on Air Force business, and at the end of the stay I found that they had charged me $8.10 per day of hotel sales tax on top of $135 rent. Military/government hotel use is tax exempt in FL, and with the hotel being on the doorstep of a very large Air Force Base, I'm sure they know this, and are pocketing the tax. I asked them about the tax on the phone afterward, and they said you have to specifically request the tax exemption in advance. Travel was arranged for 19 people at once by an air force travel person, so I know they understood we worked for the military. When I looked at the same hotel online, the listed price for the same exact room was $107. Trip was mid-October, hurricane season, so not exactly peak for this hotel. My companions and I were practically the only people there.
Great service! Great Hotel! Very friendly staff, and very accommodating. Should add some vegetables to their breakfast, but otherwise breakfast was great.
2. Missing items: I was in a hurry to get to the airport, and left behind a ring, a cell phone charger, and a comb in my hotel room. When I called back after getting home, they said nothing had been found in my room.
I want to take this time to thank General Manager Tanisha Vidales. She epitomizes what a General Manager does. Her professionalism needs to be commended. As Hurricane evaucees, she provided us a very clean, safe and friendly hotel. This hotel has been wonderful. I will be contacting Corporate HQ to send a commendation for her treatment of hurricane Irma evacuees. I travel Worldwide for business and stay at the finest hotels. I must say her actions toward us in this time of crisis was World Class...Thank You from the bottom of my heart...
1. Bedbugs: I got several bug bites on my legs and feet while I was there, and I know they weren't from mosquitos because I never went outside without socks, shoes, and pants on. Got a couple more on my arm/side. I told them about it after I left, and they said, "oh, ok, we'll have someone look into that."
I mean, yeah, the lobby was spiffy, and the breakfasts were good, but given the above there is no way that qualifies them for more than 1 star.
4. Thin walls: some of my travelling companions had the bad luck of getting a room next to a noisy neighbor. They could hear every word that was being said in the adjacent room. I was next to the end of a hall, where a door to the stairwell swings shut and it makes a loud banging noise whenever someone goes through it.
This hotel was exceptionally bad.
Great hotel. All that one would expect from a Marriott property. Clean, nicely appointed, good food, and courteous staff. Highly recommended.
Fairfield Inn Suites Fort Walton Beach Eglin Afb Hotel is a US Lodging based in Shalimar, Florida. Fairfield Inn Suites Fort Walton Beach Eglin Afb Hotel is located at 1280 Eglin Pkwy, Shalimar, FL 32579, USA.
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